What is Lifeline? Carphone Warehouse Lifeline offers tailor-made cover aimed specifically at protecting your phone from most major eventualities (such as theft, loss and damage). Carphone Warehouse also cover unauthorised calls and third party accidents, which many mobile phone policies do not.

All claims are handled in-house by a dedicated Carphone Warehouse team - Lifeline Support. Carphone Warehouse Lifeline policy replaces over 9000 mobile phones every month. As Carphone Warehouse handle claims in-house, they can offer the same excellent standard of customer service that you would expect to receive from any other contact with Carphone Warehouse.

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